Privacy Policy & POPIA Notice

1. Introduction & Purpose

Jacumbi Projects ("we", "us", or "our") is committed to protecting your personal information and privacy in full compliance with the Protection of Personal Information Act, No. 4 of 2013 ("POPIA") and the Promotion of Access to Information Act, No. 2 of 2000 ("PAIA").

This policy explains how we collect, use, store, and safeguard personal information obtained when you visit our website (https://jacumbiprojects.pcwd.co.za/), request a quote, submit a review, or engage our home maintenance, renovation, and contracting services.

2. Statutory Disclosure (ECT Act Section 43)

In terms of Section 43 of the Electronic Communications and Transactions Act (ECTA), Act 25 of 2002, our statutory details are:

• Full Legal Trade Name: Jacumbi Projects
• Enterprise Type / Registration: Sole Proprietorship / Pending CIPC
• Proprietor & Information Officer: Henning Horn
• Physical Address: Fish Hoek, Cape Town, South Africa, 7975
• Official Email: jacumbiprojects2@gmail.com
• Official Telephone: 071 604 4164 (Intl: +27 71 604 4164)
• Website: https://jacumbiprojects.pcwd.co.za

3. Personal Information We Collect

We only collect personal information that is adequate, relevant, and strictly necessary to provide maintenance estimates and fulfill projects:

• Identity & Contact Information: Full name, telephone number, mobile / WhatsApp number, and email address.
• Location Data: Suburb, physical address, and site requirements for on-site assessment and scheduling.
• Project Specifications: Details, room measurements, photos or videos provided by you regarding maintenance, painting, floor sanding, or remodeling work.
• Technical Information: Anonymized server logs, browser type, device information, and approximate location collected strictly for website performance and cybersecurity.

4. Lawful Basis and Purpose of Processing

We process your personal information under the following lawful grounds established by POPIA:

• Consent: When you voluntarily submit an inquiry or quote request via our website.
• Contractual Performance: To prepare, calculate, and deliver written quotations and carry out contracted maintenance or renovation work.
• Legal Obligation: To comply with South African taxation (SARS), company records, and consumer protection laws.

5. Safeguards and Information Security

In accordance with Section 19 of POPIA, we implement appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, destruction, or alteration. These include SSL/TLS encryption, secure database storage, restricted administrative credentials, and regular software updates.

6. Third-Party Sharing & Cross-Border Transfers

We do not sell, rent, or trade your personal information to third parties. Information is only shared with verified service providers (such as hosting infrastructure and trusted subcontractors directly involved in your on-site renovation) under strict confidentiality obligations.

7. Your Rights Under POPIA

As a data subject in South Africa, you have the right to:

• Request confirmation of whether we hold personal information about you.
• Request access to, correction, or destruction of your personal information (subject to statutory retention laws).
• Object to the processing of your personal information on reasonable grounds.
• Withdraw your consent at any time without affecting past lawful processing.

8. PAIA (Promotion of Access to Information Act)

In accordance with Section 51 of the Promotion of Access to Information Act (PAIA), Act 2 of 2000, our PAIA Manual is available to members of the public. You can read our PAIA Section 51 Manual for procedures on requesting access to records held by Jacumbi Projects.

9. Information Regulator Contact Details

If you believe that your personal information has been processed in breach of POPIA, you have the right to lodge a complaint with the South African Information Regulator: